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Terms That Govern Your i89 Account

Your use of i89 is subject to these legal terms. Access and eligibility depend on your local law and the regions where i89 operates — if you are unsure whether online gaming is permitted where you are, check your local regulations before opening an…

Jurisdiction-dependent accessAccount holder obligationsbKash, Nagad, Rocket payment termsLive casino and slots
i89 Terms That Govern Your i89 Account
ACCOUNT SECURITY

How We Protect Your Account and Data

We take account security and data handling seriously. Your personal details are stored on encrypted servers, and account access requires OTP verification tied to your registered mobile number — the same number linked to your bKash, Nagad, or Rocket wallet. We do not share your data with third parties outside of what is required to process your payments or comply with applicable law.

Data Retention

We retain account data for as long as your account is active and for the period required by applicable law after closure. You may request a copy of your data via email support.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the account dashboard is used. You can manage cookie preferences in your browser settings.

Account Security

OTP verification is required at login and for withdrawal requests. If you suspect unauthorised access, contact support immediately to freeze your account.

Data Change Requests

To update your registered name, mobile number, or linked wallet details, submit a request through live chat or email with a valid ID. Changes are verified before they take effect.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, your account status, or a payment dispute involving bKash, Nagad, or Rocket, our support team handles legal and account queries directly. Reach us through the channels below — include your registered account email and the transaction reference from your wallet app so we can locate the record quickly.

Team online

Live Chat

Available directly inside your i89 account dashboard. Fastest path for account and payment term queries during active hours.

Email Support

Send legal or account queries to our support address. Include your account ID and any bKash, Nagad, or Rocket transaction reference.

Help Centre

Our help centre covers account terms, payment rules, and eligibility questions with step-by-step answers for common legal topics.

Common Questions About i89 Legal Terms

Real questions about account terms, eligibility, and your rights as an account holder.

Access depends on your local law and the regions where i89 is permitted to operate. Check whether online gaming is legal in your area before opening an account.

If your account is closed while a balance remains, we process a return to the original payment method — bKash, Nagad, or Rocket — subject to verification of your identity and wallet ownership.

Email our support team from your registered address with your account ID. We will provide the data we hold on your account within the timeframe required by applicable law.

We post updates to these terms on this page with an effective date. Continued use of your account after that date means you accept the revised terms. Close your account before the date if you do not agree.

Contact us immediately via live chat inside your account or by email. We can freeze account access and review the login history tied to your registered mobile number.

Yes. You must meet the minimum legal age for online gaming in your jurisdiction. We verify age during account registration and reserve the right to close accounts that do not meet this requirement.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.