Reference

Terms That Govern Your i89 Account

These terms set out what you agree to when you open and use an i89 account — covering deposits via bKash, Nagad and Rocket, game access, withdrawals, and account conduct.

Account eligibility appliesbKash, Nagad, Rocket coveredWithdrawal conditions statedJurisdiction-dependent access

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What These Terms Actually Cover

i89 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on i89, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — opening your account, funding it through bKash, Nagad or Rocket, placing wagers, requesting withdrawals, and contacting support.

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We may update these terms when our services change; we will notify you through your registered account before material changes take effect. Continued use of your account after that notice means you accept the revised terms. These terms do not override any applicable law in your
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jurisdiction. Where local law restricts or prohibits online gaming, it is your responsibility to check whether access is lawful where you are. We do not represent that i89 is available or permitted in every location. Account access, payment processing, and game availability all depend on your
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eligible region. If any part of these terms conflicts with local law as it applies to you, the local law takes precedence. Disputes arising from your account use are handled through the contact channels listed in the support section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE OPERATE

How i89 Handles Your Account and Data

We hold account data only as long as it is needed to operate your account and meet our obligations. You can request a copy of your data or ask us to close your account at any time through live chat or email. Account security uses OTP verification on login and withdrawal requests — you will receive a one-time code to your registered mobile number before any payout is processed.

Data Retention We keep your account records for as long as your account is active and for the period required after closure. You can request deletion through our support channels.

Account Security Every withdrawal triggers an OTP to your registered mobile number. If you did not request a withdrawal, contact support immediately to lock your account.

Cookie Use We use session cookies to keep you logged in and functional cookies to remember your payment method preference — bKash, Nagad or Rocket — between visits.

Your Rights You can request access to your account data, ask us to correct inaccurate records, or close your account entirely. Submit these requests via email or live chat.

CONTACT CHANNELS

Reach Us About Your Terms Query

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles terms-related queries through the channels below. Have your account details ready so we can verify your identity and respond accurately.

Live Chat Start a live chat from your account dashboard for real-time help with terms queries, account conditions, or payment disputes.

Email Support Send a detailed message to our support address for written records of your terms concern. We respond to account-related emails within one business day.

Help Centre Our help centre covers common terms questions — account closure, withdrawal conditions, and payment rules for bKash, Nagad and Rocket.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility, and your rights on i89.

Account eligibility depends on your local law and your region. You must be of legal age in your jurisdiction and in an eligible region. We do not accept accounts where local law prohibits online gaming.

Yes. Request account closure through live chat or email. Any verified balance will be returned to your bKash, Nagad or Rocket wallet after identity verification is complete.

We notify you through your registered account before material changes take effect. Continuing to use your account after that notice means you accept the updated terms.

Send a data request to our support email with your account details. We will verify your identity and provide your data within the timeframe required by applicable law.

Withdrawals require OTP verification to your registered mobile number. Payouts go to the same wallet — bKash, Nagad or Rocket — used for your deposit, subject to verification checks.

Raise disputes through live chat or email with your account details and a clear description of the issue. We aim to acknowledge account disputes and begin review promptly.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your i89 Account

How i89 Handles Your Account and Data

Reach Us About Your Terms Query

Common Questions About These Terms

01 Who can open an i89 account?

02 Can I close my account and get my balance back?

03 What happens if i89 updates these terms?

04 How do I request a copy of my account data?

05 What are the rules around withdrawals?

06 What if I have a dispute about my account?

Terms & Conditions

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